Solutions Assistant
JPMorganChase · Bengaluru · Posted 2026-06-19
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About the role
We have an opportunity to impact your career and contribute to an innovative digital wealth platform. J.P. Morgan Personal Investing (JPMPI) is a leading digital wealth manager focused on empowering clients with guidance and investment solutions. You will play a key role in supporting Wealth Services by enabling seamless client servicing and sales lifecycle execution. This role offers exposure to global teams and the ability to work closely with senior wealth professionals. Join a collaborative and fast-paced environment focused on delivering high-quality client outcomes.
Responsibilities:
- Manage CRM activities by recording opportunities in Salesforce and maintaining accurate data
- Support financial administration, including funding processes and reconciliation activities
- Conduct competitor and market analysis to identify trends and opportunities
- Manage transfer processes, including follow-ups with providers and clients
- Support client engagement activities, including documentation and administrative requirements
- Prepare presentations and materials for client meetings, including research and portfolio insights
- Produce business reports, including monthly and quarterly performance reviews
- Enhance CRM and sales processes by improving reporting, analytics, and operational efficiency
- Support development and execution of outbound campaigns and distribution channel activities
- Analyze data to support financial planning, campaign effectiveness, and performance tracking
- Deliver actionable insights to stakeholders based on data analysis and reporting
Qualifications:
- Experience in a similar role supporting financial services, wealth management, or sales operations
- Strong understanding of client servicing and sales lifecycle processes
- Ability to manage CRM systems and maintain data accuracy
- Strong analytical skills with ability to interpret and present data effectively
- Excellent verbal and written communication skills
- Strong stakeholder management and collaboration skills
- Ability to work independently in a fast-paced and demanding environment
- High attention to detail and strong organizational skills
- Proficiency in Microsoft Office tools including Excel, PowerPoint, Word, and Teams
- Understanding of confidentiality and client data sensitivity
- Advanced degree or relevant qualification such as MBA, CFA, CA, or FRM
- Experience with analytics and visualization tools such as Tableau or Alteryx
- Familiarity with digital wealth management platforms or financial advisory environments
- Strong problem-solving and critical thinking capabilities
- Experience working with global teams across multiple regions
- Interest in financial markets and investment advisory processes
- Ability to adapt quickly to changing business needs and priorities
Qualifications
- Experience in a similar role supporting financial services, wealth management, or sales operations
- Strong understanding of client servicing and sales lifecycle processes
- Ability to manage CRM systems and maintain data accuracy
- Strong analytical skills with ability to interpret and present data effectively
- Excellent verbal and written communication skills
- Strong stakeholder management and collaboration skills
- Ability to work independently in a fast-paced and demanding environment
- High attention to detail and strong organizational skills
- Proficiency in Microsoft Office tools including Excel, PowerPoint, Word, and Teams
- Understanding of confidentiality and client data sensitivity
- Advanced degree or relevant qualification such as MBA, CFA, CA, or FRM
- Experience with analytics and visualization tools such as Tableau or Alteryx
- Familiarity with digital wealth management platforms or financial advisory environments
- Strong problem-solving and critical thinking capabilities
- Experience working with global teams across multiple regions
- Interest in financial markets and investment advisory processes
- Ability to adapt quickly to changing business needs and priorities
Responsibilities
- Manage CRM activities by recording opportunities in Salesforce and maintaining accurate data
- Support financial administration, including funding processes and reconciliation activities
- Conduct competitor and market analysis to identify trends and opportunities
- Manage transfer processes, including follow-ups with providers and clients
- Support client engagement activities, including documentation and administrative requirements
- Prepare presentations and materials for client meetings, including research and portfolio insights
- Produce business reports, including monthly and quarterly performance reviews
- Enhance CRM and sales processes by improving reporting, analytics, and operational efficiency
- Support development and execution of outbound campaigns and distribution channel activities
- Analyze data to support financial planning, campaign effectiveness, and performance tracking
- Deliver actionable insights to stakeholders based on data analysis and reporting
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