Mainframe Level Two Operator (OPC/TWS Scheduling/IBM Z Mainframe/z/OS/OS/390 Operations) – Director - Infrastructure Production Management & Reliability Engineering

Morgan Stanley · Bengaluru · 4+ yrs experience · Posted 2026-07-02

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About the role

Responsibilities:
- Infrastructure monitoring of multi-platform and multi-lpar environment
- Batch monitoring for multi-platform environment running on multiple scheduling applications.
- Escalate infrastructure alerts – prod, non-prod, shadow and infra environments.
- Escalate batch alerts – abends, late starting and long running batch jobs.
- Critical SLA monitoring for multiple platforms
- Batch SLA reporting for multiple platforms.
- Email monitoring and coordination.
- Teams monitoring and coordination.
- Mainframe shutdown and startup – IPL’s – automation
- Planning and execution of weekly maintenance scripts
- Plan and execute scheduled event runbooks.
- Monitor and execute Service Now requests for infrastructure and batch on multiple platforms.
Qualifications:
- At least 4+ years' relevant experience would generally be expected to find the skills required for this role.
- Strong experience and knowledge of industry standard command line interface tools and hardware consoles.
- Operational knowledge of Mainframe z/OS, TSO commands, Console, JCL, Batch Execution and Monitoring.
- Complete familiarity with the IBM Master Console interface.
- Experience with Sysview, Netmaster and OPS/MVS.
- Have strong familiarity with Job Entry Subsystem (JES) commands on the mainframe.
- Perform scheduled and unscheduled system shutdown and startup (IPL) utilizing the Hardware Management Console (HMC); perform environmental verifications after IPL is complete.
- Perform and verify system configuration changes as specified during weekend maintenance /shutdown periods.
- Perform POR (Power on Reset) via the Hardware Master Console.
- Identify issues (e.g. spool issues) using commercially available monitoring tools (e.g. Sysview, Netmaster) and resolve using JES commands.
- Familiarity with controlling system tasks via with IBM System Automation or CA Ops MVS.
- Must have strong expertise in Tivoli Workload Scheduler 9.3 (or above) in an end-to-end environment and experience with event-based scheduling.
- Experience using CA-11 (CA Workload Automation Restart Option for z/OS Schedulers)
- General Skills Required:
- Strong attention to detail.
- Strong English written and verbal skills (able to communicate to customers and stakeholders).
- Ability to digest security, cybersecurity, and policy training documents.
- Familiarity with Service-Now ticketing software.
- Experience with Microsoft Teams and Zoom.
- Familiarity with Windows interface and toolsets.
- Experience with MS Excel, MS Word, and MS Outlook skills.
- Ability to create and improve technical procedural documentation.
- Knowledge and experience with high-availability environments a plus.
- OPC/TWS Scheduler
- Knowledge of IBM Z Mainframe and z/OS
- Knowledge of OS/390 Operations
- JCL and batch problem diagnostic skills
- Knowledge of Data Transfer protocols –NDM, FTP
- ITIL certification a plus.
- Previous Financial Firm experience

Qualifications

- At least 4+ years' relevant experience would generally be expected to find the skills required for this role.
- Strong experience and knowledge of industry standard command line interface tools and hardware consoles.
- Operational knowledge of Mainframe z/OS, TSO commands, Console, JCL, Batch Execution and Monitoring.
- Complete familiarity with the IBM Master Console interface.
- Experience with Sysview, Netmaster and OPS/MVS.
- Have strong familiarity with Job Entry Subsystem (JES) commands on the mainframe.
- Perform scheduled and unscheduled system shutdown and startup (IPL) utilizing the Hardware Management Console (HMC); perform environmental verifications after IPL is complete.
- Perform and verify system configuration changes as specified during weekend maintenance /shutdown periods.
- Perform POR (Power on Reset) via the Hardware Master Console.
- Identify issues (e.g. spool issues) using commercially available monitoring tools (e.g. Sysview, Netmaster) and resolve using JES commands.
- Familiarity with controlling system tasks via with IBM System Automation or CA Ops MVS.
- Must have strong expertise in Tivoli Workload Scheduler 9.3 (or above) in an end-to-end environment and experience with event-based scheduling.
- Experience using CA-11 (CA Workload Automation Restart Option for z/OS Schedulers)
- General Skills Required:
- Strong attention to detail.
- Strong English written and verbal skills (able to communicate to customers and stakeholders).
- Ability to digest security, cybersecurity, and policy training documents.
- Familiarity with Service-Now ticketing software.
- Experience with Microsoft Teams and Zoom.
- Familiarity with Windows interface and toolsets.
- Experience with MS Excel, MS Word, and MS Outlook skills.
- Ability to create and improve technical procedural documentation.
- Knowledge and experience with high-availability environments a plus.
- OPC/TWS Scheduler Knowledge of IBM Z Mainframe and z/OS
- Knowledge of OS/390 Operations
- JCL and batch problem diagnostic skills
- Knowledge of Data Transfer protocols NDM, FTP
- ITIL certification a plus.
- Previous Financial Firm experience

Responsibilities

- Infrastructure monitoring of multi-platform and multi-lpar environment
- Batch monitoring for multi-platform environment running on multiple scheduling applications.
- Escalate infrastructure alerts – prod, non-prod, shadow and infra environments.
- Escalate batch alerts – abends, late starting and long running batch jobs.
- Critical SLA monitoring for multiple platforms
- Batch SLA reporting for multiple platforms.
- Email monitoring and coordination.
- Teams monitoring and coordination.
- Mainframe shutdown and startup
- IPL’s – automation
- Planning and execution of weekly maintenance scripts
- Plan and execute scheduled event runbooks.
- Monitor and execute Service Now requests for infrastructure and batch on multiple platforms.

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