Windows Server Engineer
Barclays · Pune · 8+ yrs experience · Posted 2026-07-18
Tech stack: Ansible, Jenkins
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About the role
To effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.
Responsibilities:
- Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service to customers and stakeholders.
- Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance.
- Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing.
- Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes.
- Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management.
- Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues.
- Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency. Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur.
Qualifications:
- Candidate should have minimum 8+ years of working experience on Windows Servers
- Hands on experience on Windows Server OS 2016,2019 and 2022
- Experience on Windows server cluster and troubleshooting on cluster issues.
- Experience on Windows server security updates and product lifecycle.
- Good understanding and knowledge on Windows Server PowerShell scripting.
- Should have understanding on local/domain polices and troubleshooting on issues related to windows network.
- Knowledge on Antivirus solutions like – MDE, Symantec AV.
- Observability and Monitoring
- Experience on either of automation technologies – Ansible AAP, Chef
- Experience/ understanding on Git commands, Jenkins pipeline, GitLab.
- MCSE/MCSA, ITIL certification.
- You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.
- This role is based in our Pune office.
Qualifications
- Candidate should have minimum 8+ years of working experience on Windows Servers
- Hands on experience on Windows Server OS 2016,2019 and 2022
- Experience on Windows server cluster and troubleshooting on cluster issues.
- Experience on Windows server security updates and product lifecycle.
- Good understanding and knowledge on Windows Server PowerShell scripting.
- Should have understanding on local/domain polices and troubleshooting on issues related to windows network.
- Knowledge on Antivirus solutions like
- MDE, Symantec AV.
- Observability and Monitoring
- Experience on either of automation technologies
- Ansible AAP, Chef
- Experience/ understanding on Git commands, Jenkins pipeline, GitLab.
- MCSE/MCSA, ITIL certification.
- You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.
- This role is based in our Pune office.
Responsibilities
- Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients.
- Develop the support model and service offering to improve the service to customers and stakeholders.
- Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance.
- Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing.
- Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes.
- Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management.
- Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues.
- Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency.
- Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur.