Service Engineer
Barclays · Pune · Posted 2026-07-18
Tech stack: Kafka, Linux, Unix
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About the role
To design, develop, and execute testing strategies to validate functionality, performance, and user experience, while collaborating with cross-functional teams to identify and resolve defects, and continuously improve testing processes and methodologies, to ensure software quality and reliability.
Responsibilities:
- Development and implementation of comprehensive test plans and strategies to validate software functionality and ensure compliance with established quality standards.
- Creation and execution automated test scripts, leveraging testing frameworks and tools to facilitate early detection of defects and quality issues. .
- Collaboration with cross-functional teams to analyse requirements, participate in design discussions, and contribute to the development of acceptance criteria, ensuring a thorough understanding of the software being tested.
- Root cause analysis for identified defects, working closely with developers to provide detailed information and support defect resolution.
- Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing.
- Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth.
Qualifications:
- Pega development tools and methodologies (BPM), platform architecture, including case management, decision rules, and workflow concepts.
- Relational Databases, particularly MSSQL (including stored procedures & optimization) and Unix Shell script.
- Monitoring & Observability solutions (ITRS, AppDynamics).
- Manage and resolve incidents, including major incidents/triage to closure.
- Expertise in ITIL service management incident, problem and change.
- Strong knowledge of IT Infrastructure components (e.g. Linux or Windows Server OS, Databases, Networks, Load Balancer).
- Troubleshooting and debugging highly detailed technical issues.
- Experience managing batch environments (e.g. Autosys, Tivoli) and technical knowledge of middleware (Kafka/ MQ).
- Excellent problem-solving, collaboration and conflict resolution skills to interact with customers effectively.
- You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.
- The role is based out of Pune.
Qualifications
- Pega development tools and methodologies (BPM), platform architecture, including case management, decision rules, and workflow concepts.
- Relational Databases, particularly MSSQL (including stored procedures & optimization) and Unix Shell script.
- Monitoring & Observability solutions (ITRS, AppDynamics).
- Manage and resolve incidents, including major incidents/triage to closure.
- Expertise in ITIL service management incident, problem and change.
- Strong knowledge of IT Infrastructure components (e.g. Linux or Windows Server OS, Databases, Networks, Load Balancer).
- Troubleshooting and debugging highly detailed technical issues.
- Experience managing batch environments (e.g. Autosys, Tivoli) and technical knowledge of middleware (Kafka/ MQ).
- Excellent problem-solving, collaboration and conflict resolution skills to interact with customers effectively.
- You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.
- The role is based out of Pune.
Responsibilities
- Development and implementation of comprehensive test plans and strategies to validate software functionality and ensure compliance with established quality standards.
- Creation and execution automated test scripts, leveraging testing frameworks and tools to facilitate early detection of defects and quality issues..
- Collaboration with cross-functional teams to
- analyse requirements, participate in design discussions, and contribute to the development of acceptance criteria, ensuring a thorough understanding of the software being tested.
- Root cause analysis for identified defects, working closely with developers to provide detailed information and support defect resolution.
- Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing.
- Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth.