Service Engineer
Barclays · Pune · Posted 2026-07-18
Tech stack: Azure, SQL
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About the role
To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response.
Responsibilities:
- Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements.
- Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution.
- Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines.
- Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access.
- Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach.
- Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth.
Qualifications:
- Administrating Microsoft Azure & M365 platform services
- Administration Of Large-Scale Email Platform.
- Message Hygiene Understanding should know concepts of SPF / DMARC / DKIM mandatory.
- Good Experience of Messaging Products like Proof Point / MDO / MDE / Exchange Hybrid Mode Setup
- Understanding of AD group and access management
- Knowledge of Security & Compliance centre, Azure Graph API & M365
- Hands on knowledge on ITIL framework and its application in a service operations environment
- Powershell Scripting capability, SQL Queries, KQL Queries
- Security, Compliance, and Identity Fundamentals (SC-900,SC-300 & AZ-900,MS-102,103)
- Experience of creating, testing and managing Conditional Access policies
- Experience of Global Relay / Proof Point email hygiene
- Demonstrable experience of managing MDO.
- You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.
- This role is based in Pune office.
Qualifications
- Administrating Microsoft Azure & M365 platform services
- Administration Of Large-Scale Email Platform.
- Message Hygiene Understanding should know concepts of SPF / DMARC / DKIM mandatory.
- Good Experience of Messaging Products like Proof Point / MDO / MDE / Exchange Hybrid Mode Setup
- Understanding of AD group and access management
- Knowledge of Security & Compliance centre, Azure Graph API & M365
- Hands on knowledge on ITIL framework and its application in a service operations environment
- Powershell Scripting capability, SQL Queries, KQL Queries
- Security, Compliance, and Identity Fundamentals (SC-900,SC-300 & AZ-900,MS-102,103)
- Experience of creating, testing and managing Conditional Access policies
- Experience of Global Relay / Proof Point email hygiene
- Demonstrable experience of managing MDO.
- You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.
- This role is based in Pune office.
Responsibilities
- Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use.
- Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements.
- Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages.
- Use of data to drive down mean time to resolution.
- Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines.
- Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access.
- Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach.
- Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth.