Software QA Engineer ( SAP CRM)
NetApp · Bengaluru · 6+ yrs experience · Posted 2026-07-18
Tech stack: Azure, GitHub Actions, Java, JavaScript, Jenkins, Python, SQL
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About the role
We are looking for a QA Engineer with 6+ years of experience in SAP CRM Service & Support processes, specializing in manual, API, and automation testing. The role focuses on ensuring high-quality releases through strong test design, automation frameworks, and data-driven validation, while leveraging AI tools to improve testing speed, coverage, and defect analysis. You will work closely with Product, Engineering, and cross-functional teams in an Agile environment.
Responsibilities: - Perform end-to-end testing across SAP CRM Service flows (Case management, SLA, BP, Service contracts, IC WebClient)
- Design and execute test cases, test plans, regression, UAT, and exploratory testing
- Conduct API testing (REST/OData/SOAP) using Postman/Swagger and maintain reusable test suites
- Develop and maintain automation frameworks (Selenium/Playwright/Opkey) and integrate with CI/CD pipelines
- Validate system integrations, interfaces, and backend data using SQL/SAP tables
- Perform defect tracking, RCA, and log analysis using Jira/Azure DevOps
- Leverage AI tools (Copilot/ChatGPT) for test design, automation optimization, and faster debugging
- Collaborate in Agile ceremonies and provide release readiness, metrics, and quality insights Job Requirement
- 6+ years of experience in SAP CRM Service testing (IC WebClient, Case management, Installed Base, Contracts)
- Strong knowledge of SDLC/STLC, test design techniques, and defect lifecycle
- Hands-on experience in manual, automation, and API testing
- Proficiency in Java/Python/JavaScript and frameworks (TestNG/JUnit/PyTest)
- Experience with Postman, REST APIs, JSON, HTTP protocols
- Working knowledge of SQL for data validation
- Familiarity with Git, CI/CD tools (Jenkins/GitHub Actions), and Agile methodologies
- Good understanding of system integrations (IDoc/RFC, microservices – good to have)
- Bachelor’s degree in Computer Science/IT or related field
Qualifications: - 6+ years of experience in SAP CRM Service & Support processes, specializing in manual, API, and automation testing.
- The role focuses on ensuring high-quality releases through strong test design, automation frameworks, and data-driven validation, while leveraging AI tools to improve testing speed, coverage, and defect analysis.
- You will work closely with Product, Engineering, and cross-functional teams in an Agile environment.
- Job Responsibilities Perform end-to-end testing across SAP CRM Service flows (Case management, SLA, BP, Service contracts, IC WebClient)
- Design and execute test cases, test plans, regression, UAT, and exploratory testing
- Conduct API testing (REST/OData/SOAP) using Postman/Swagger and maintain reusable test suites
- Develop and maintain automation frameworks (Selenium/Playwright/Opkey) and integrate with CI/CD pipelines
- Validate system integrations, interfaces, and backend data using SQL/SAP tables
- Perform defect tracking, RCA, and log analysis using Jira/Azure DevOps
- Leverage AI tools (Copilot/ChatGPT) for test design, automation optimization, and faster debugging
- Collaborate in Agile ceremonies and provide release readiness, metrics, and quality insights Job Requirement
- 6+ years of experience in SAP CRM Service testing (IC WebClient, Case management, Installed Base, Contracts)
- Strong knowledge of SDLC/STLC, test design techniques, and defect lifecycle
- Hands-on experience in manual, automation, and API testing
- Proficiency in Java/Python/JavaScript and frameworks (TestNG/JUnit/PyTest)
- Experience with Postman, REST APIs, JSON, HTTP protocols
- Working knowledge of SQL for data validation
- Familiarity with Git, CI/CD tools (Jenkins/GitHub Actions), and Agile methodologies
- Good understanding of system integrations (IDoc/RFC, microservices – good to have)
- Bachelor’s degree in Computer Science/IT or related field
Qualifications
- 6+ years of experience in SAP CRM Service & Support processes, specializing in manual, API, and automation testing.
- The role focuses on ensuring high-quality releases through strong test design, automation frameworks, and data-driven validation, while leveraging AI tools to improve testing speed, coverage, and defect analysis.
- You will work closely with Product, Engineering, and cross-functional teams in an Agile environment.
- Job Responsibilities Perform end-to-end testing across SAP CRM Service flows (Case management, SLA, BP, Service contracts, IC WebClient)
- Design and execute test cases, test plans, regression, UAT, and exploratory testing
- Conduct API testing (REST/OData/SOAP) using Postman/Swagger and maintain reusable test suites
- Develop and maintain automation frameworks (Selenium/Playwright/Opkey) and integrate with CI/CD pipelines
- Validate system integrations, interfaces, and backend data using SQL/SAP tables
- Perform defect tracking, RCA, and log analysis using Jira/Azure DevOps
- Leverage AI tools (Copilot/ChatGPT) for test design, automation optimization, and faster debugging
- Collaborate in Agile ceremonies and provide release readiness, metrics, and quality insights Job Requirement
- 6+ years of experience in SAP CRM Service testing (IC WebClient, Case management, Installed Base, Contracts)
- Strong knowledge of SDLC/STLC, test design techniques, and defect lifecycle
- Hands-on experience in manual, automation, and API testing
- Proficiency in Java/Python/JavaScript and frameworks (TestNG/JUnit/PyTest)
- Experience with Postman, REST APIs, JSON, HTTP protocols
- Working knowledge of SQL for data validation
- Familiarity with Git, CI/CD tools (Jenkins/GitHub Actions), and Agile methodologies
- Good understanding of system integrations (IDoc/RFC, microservices – good to have)
- Bachelor’s degree in Computer Science/IT or related field
Responsibilities
- Perform end-to-end testing across SAP CRM Service flows (Case management, SLA, BP, Service contracts, IC WebClient)
- Design and execute test cases, test plans, regression, UAT, and exploratory testing
- Conduct API testing (REST/OData/SOAP) using Postman/Swagger and maintain reusable test suites
- Develop and maintain automation frameworks (Selenium/Playwright/Opkey) and integrate with CI/CD pipelines
- Validate system integrations, interfaces, and backend data using SQL/SAP tables
- Perform defect tracking, RCA, and log analysis using Jira/Azure DevOps
- Leverage AI tools (Copilot/ChatGPT) for test design, automation optimization, and faster debugging
- Collaborate in Agile ceremonies and provide release readiness, metrics, and quality insights Job Requirement
- 6+ years of experience in SAP CRM Service testing (IC WebClient, Case management, Installed Base, Contracts)
- Strong knowledge of SDLC/STLC, test design techniques, and defect lifecycle
- Hands-on experience in manual, automation, and API testing
- Proficiency in Java/Python/JavaScript and frameworks (TestNG/JUnit/PyTest)
- Experience with Postman, REST APIs, JSON, HTTP protocols
- Working knowledge of SQL for data validation
- Familiarity with Git, CI/CD tools (Jenkins/GitHub Actions), and Agile methodologies
- Good understanding of system integrations (IDoc/RFC, microservices – good to have)
- Bachelor’s degree in Computer Science/IT or related field
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