Senior Manager - Software Engineering
Sprinklr · Gurugram · 12+ yrs experience · Posted 2026-07-18
Tech stack: AWS, Java, Kafka, Kubernetes, MongoDB, PostgreSQL, Redis, Spring Boot
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About the role
We’re looking for a Senior Engineering Manager to lead and scale a team of high-caliber backend and platform engineers building distributed systems that power our missioncritical CCaaS product. As a technical leader and people manager, you’ll be responsible for both technical excellence and organizational health — driving architecture, execution, and team growth in a fast-paced, product-led SaaS environment.
This is a high-impact role for someone who thrives on solving complex engineering problems at scale, enabling a team to operate at their peak, and building platforms that directly drive business outcomes.
Responsibilities:
- Technical Leadership:
- Lead design and delivery of scalable, distributed backend systems and real-time platform APIs using Java-based microservices
- Partner with Architects and Tech Leads to establish technical vision, system design, and long-term architecture
- Drive engineering excellence through code reviews, design reviews, observability, performance tuning, and SLAs
- Own end-to-end system reliability, scalability, cost, and maintainability
- People Management:
- Manage, coach, and grow a team of backend engineers across levels
- Drive career development, technical mentoring, and regular 1:1s
- Foster a high-performance, inclusive culture grounded in ownership, autonomy, and accountability
- Recruit and onboard exceptional engineering talent; collaborate with TA and interview panel on hiring strategy
- Execution & Delivery:
- Drive sprint planning, estimation, and delivery across multiple squads or initiatives
- Partner with Product and Program Managers to align engineering execution with business goals
- Set and monitor engineering OKRs, team velocity, and project health metrics
- Proactively identify tech debt, risks, and improvement areas
- Cross-Functional Collaboration:
- Work closely with Product, DevOps, QA, and Customer Support teams to ensure end-to-end solution delivery
- Represent Engineering in roadmap planning, executive reviews, and customerfacing discussions (when needed)
Qualifications:
- 12+ years of total experience, with at least 2+ years in engineering leadership roles
- Deep experience designing, building, and operating Java-based microservices in cloud-native, distributed environments
- Strong understanding of backend architectural patterns
- Proven track record of building and scaling high-performing engineering teams
- with Kafka, Redis, MongoDB/PostgreSQL, Spring Boot, Kubernetes, REST APIs, CI/CD pipelines
- Strong communication and stakeholder management skills
- Technology Stack: Java, Spring Boot, Postgres, Kubernetes, AWS
Qualifications
- 12+ years of total experience, with at least 2+ years in engineering leadership roles
- Deep experience designing, building, and operating Java-based microservices in cloud-native, distributed environments
- Strong understanding of backend architectural patterns
- Proven track record of building and scaling high-performing engineering teams with Kafka, Redis, MongoDB/PostgreSQL, Spring Boot, Kubernetes, REST APIs, CI/CD pipelines
- Strong communication and stakeholder management skills
- Technology Stack: Java, Spring Boot, Postgres, Kubernetes, AWS
Responsibilities
- Technical Leadership: Lead design and delivery of scalable, distributed backend systems and real-time platform APIs using Java-based microservices
- Partner with Architects and Tech Leads to establish technical vision, system design, and long-term architecture
- Drive engineering excellence through code reviews, design reviews, observability, performance tuning, and SLAs
- Own end-to-end system reliability, scalability, cost, and maintainability People Management:
- Manage, coach, and grow a team of backend engineers across levels
- Drive career development, technical mentoring, and regular 1:1s
- Foster a high-performance, inclusive culture grounded in ownership, autonomy, and accountability
- Recruit and onboard exceptional engineering talent; collaborate with TA and interview panel on hiring strategy
- Execution & Delivery:
- Drive sprint planning, estimation, and delivery across multiple squads or initiatives
- Partner with Product and Program Managers to align engineering execution with business goals
- Set and monitor engineering OKRs, team velocity, and project health metrics
- Proactively identify tech debt, risks, and improvement areas
- Cross-Functional Collaboration:
- Work closely with Product, DevOps, QA, and Customer Support teams to ensure end-to-end solution delivery
- Represent Engineering in roadmap planning, executive reviews, and customerfacing discussions (when needed)