Systems and Infrastructure Engineer III

Walmart · Chennai · 3+ yrs experience · Posted 2026-07-19

Tech stack: Azure, C#, GCP, Java, Python

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About the role

The Enterprise Integrations Support team provides 24/7 support and operational management for 2000+ integrations for critical systems such as SAP, Manufacturing, HR, Finance, Real Estate, and many others. We work on multiple Enterprise Integration technologies like SAP PI/PO, SAP CPI, IBM Integration Bus, IBM MQ, MFT, ITX, SAP BODS.
We work on all incidents, change management, problem management across the 2000+ integration applications across multiple domains like Finance, Manufacturing, Retail, People etc across multiple regions. Team work on service improvements to improve stability of Integration Applications/Infrastructure and minimise manual efforts.
Responsibilities:
- As a Systems and Infrastructure Engineer for Walmart, you’ll have the opportunity to
- Manage 2000+ Integration applications in Production environment.
- The Enterprise Integrations Support team provides 24/7 support and operational management for 2000+ integrations for critical systems such as SAP, Manufacturing, HR, Finance, Real Estate, and many others
- Responsible for renewal of application specific certificates
- Each person on the support team is critical as they cover a specific shift to provide the needed support coverage. To ensure we identify and recover as quickly as possible
- You will work in Integrations related tech stacks using several technologies including but not limited to SAP PI/PO, SAP CPI, IBM Integrations Bus, IBM MQ, MFT, ITXSAP BODS, REST APIs, etc.
- Infrastructure sizing to support expected peak load during holiday season
- Help define Support Roadmap and own the entire support delivery end to end
- Work very closely with different product and business stakeholders at various locations in US and India to drive the execution of multiple business plans and technologies
- Support business objectives by collaborating with business partners to define priorities, identify opportunities and drive resolutions
- Independently own and address and resolve applications issues, provide updates and drive root cause analysis including identifying issue patterns and working with Project Services/Development teams to address them.
- Responsible for coming up with processes to maintain incident support metrics like backlog, MTTR, INC SLAs etc
- Plan, execute and implement applications and configuration change procedures
- Responsible for on-call manager support as per pre-determined shift roster which includes weekend support.
- Conceptualize the idea for process improvements and/or automation frameworks that will make for more effective Support engagement
- Exhibit strong leadership and communication skills to collaborate with product, engineering and management teams across different geographic locations
- Gain &maintain expertise in flow of application process and systems related to domain
- Flexibility - responsibilities will require rotational shifts across 24*7 including night shifts and weekend work. All team members will be expected to work around 6-8 days of night shifts every month.
- Analyse and come up with curated solutions to system integration problems.
- Technical Skills:
- Core Skills: SAP PI/PO and SAP CPI
- Good to have: IBM Integration Bus/IBM MQ, MFT, SAP BODS Messaging and communication: IBM MQ/Active MQ- Good debugging knowledge App monitoring tools: Service Now, Strong debugging knowledge Cloud Technologies: MS Azure, GCP and Open Stack - Basic debugging knowledge
Qualifications:
- An Engineering Degree - B. E/B. Tech/MS in any stream – Computer Science preferred
- 3+ years of relevant experience, Minimum of 3 years of experience with Integrations technologies. Experience in leading Scrum teams
- Overall 2+ years of relevant experience in Enterprise Integrations application and Infrastructure support.
- Good analytical skills to analyse the Integrations application issues and fix issues independently.
- Infrastructure sizing to support expected peak load during holiday season
- Should have supported middleware applications and Infrastructure
- Very good debugging skills in SAP PI/PO and SAP CPI
- Good to have exposure to IBM Integration Bus, IBM MQ, SAP BODS
- Hands-on experience in any cloud native technologies like Azure, GCP Exposure to Automation tools and technologies, Scripting languages.
- Very strong understanding and experience in the area of software development lifecycle
- Strong Java/J2EE, Spring skills
- Working knowledge in a Cloud based service
- Ability to code/Script in one of the languages (C#, Python and Java)
- Mentoring team on technology and process for automation need

Qualifications

- An Engineering Degree - B. E/B. Tech/MS in any stream
- Computer Science preferred
- 3+ years of relevant experience, Minimum of 3 years of experience with Integrations technologies.
- Experience in leading Scrum teams
- Overall 2+ years of relevant experience in Enterprise Integrations application and Infrastructure support.
- Good analytical skills to analyse the Integrations application issues and fix issues independently.
- Infrastructure sizing to support expected peak load during holiday season
- Should have supported middleware applications and Infrastructure
- Very good debugging skills in SAP PI/PO and SAP CPI
- Good to have exposure to IBM Integration Bus, IBM MQ, SAP BODS
- Hands-on experience in any cloud native technologies like Azure, GCP
- Exposure to Automation tools and technologies, Scripting languages.
- Very strong understanding and experience in the area of software development lifecycle
- Strong Java/J2EE, Spring skills
- Working knowledge in a Cloud based service
- Ability to code/Script in one of the languages (C#, Python and Java)
- Mentoring team on technology and process for automation need

Responsibilities

- As a Systems and Infrastructure Engineer for Walmart, you’ll have the opportunity to
- Manage 2000+ Integration applications in Production environment.
- The Enterprise Integrations
- Support team provides 24/7 support and operational management for 2000+ integrations for critical systems such as SAP, Manufacturing, HR, Finance, Real Estate, and many others
- Responsible for renewal of application specific certificates
- Each person on the support team is critical as they cover a specific shift to provide the needed support coverage.
- To ensure we identify and recover as quickly as possible
- You will work in Integrations related tech stacks using several technologies including but not limited to SAP PI/PO, SAP CPI, IBM Integrations Bus, IBM MQ, MFT, ITXSAP BODS, REST APIs, etc.
- Infrastructure sizing to support expected peak load during holiday season
- Help define Support Roadmap and own the entire support delivery end to end
- Work very closely with different product and business stakeholders at various locations in US and India to drive the execution of multiple business plans and technologies
- Support business objectives by collaborating with business partners to define priorities, identify opportunities and drive resolutions
- Independently own and address and resolve applications issues, provide updates and drive root cause analysis including identifying issue patterns and working with Project Services/Development teams to address them.
- Responsible for coming up with processes to maintain incident support metrics like backlog, MTTR, INC SLAs etc
- Plan, execute and implement applications and configuration change procedures
- Responsible for on-call manager support as per pre-determined shift roster which includes weekend support.
- Conceptualize the idea for process improvements and/or automation frameworks that will make for more effective Support engagement
- Exhibit strong leadership and communication skills to collaborate with product, engineering and management teams across different geographic locations
- Gain &maintain expertise in flow of application process and systems related to domain
- Flexibility - responsibilities will require rotational shifts across 247 including night shifts and weekend work.
- All team members will be expected to work around 6-8 days of night shifts every month.
- Analyse and come up with curated solutions to system integration problems.
- Core Skills: SAP PI/PO and SAP CPI
- Good to have: IBM Integration Bus/IBM MQ, MFT, SAP BODS Messaging and communication: IBM MQ/Active MQ- Good debugging knowledge App monitoring tools: Service Now
- Strong debugging knowledge Cloud Technologies: MS Azure, GCP and Open Stack
- Basic debugging knowledge

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