Lead Site Reliability Engineer
Mastercard · Pune · Posted 2026-07-21
Tech stack: C, C++, Go, Java, Jenkins, Python, Ruby
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About the role
Lead Site Reliability Engineer The SRE team at Mastercard is looking for a Site Reliability Engineer (SRE) who thrives on solving complex problems, building robust CI/CD pipelines, and leading the organization in DevOps automation and best practices. Are You: A natural problem-solver who loves to understand how things work? Passionate about CI/CD and obsessed with automation?
Responsibilities:
- Engage in and improve the entire service lifecycle – from design to deployment and operations.
- Analyze ITSM platform activities and provide feedback to development teams on operational gaps and resiliency issues.
- Provide system design consulting, capacity planning, and launch readiness support.
- Monitor and maintain system availability, latency, and health.
- Scale systems through automation and reliability-focused improvements.
- Support and improve the CI/CD pipeline for software promotion, enforcing validation and operational gating.
- Lead DevOps automation initiatives and best practices at Mastercard.
- Drive sustainable incident response and conduct blameless postmortems.
- Take a holistic approach to problem-solving during production incidents, improving Mean Time to Recovery (MTTR).
- Work effectively with a globally distributed team across multiple time zones.
- Share knowledge and mentor junior engineers.
Qualifications:
- BS degree in Computer Science or a related technical field (e.g., Physics, Mathematics) or equivalent practical experience.
- Strong foundation in algorithms, data structures, scripting, software design, and pipeline management.
- Systematic problem-solving approach with excellent communication, ownership, and drive.
- Experience debugging and optimizing code, and automating manual tasks.
- Ability to handle high-pressure situations and make decisions with urgency.
- Proficiency in one or more programming languages: C, C++, Java, Python, Go, Perl, or Ruby.
- Experience working with large-scale distributed systems and troubleshooting them effectively.
- Experience with CI/CD tools, such as:
- ○ Git/BitBucket
- ○ Jenkins
- ○ Artifactory
- Strong background in designing and implementing efficient CI/CD flows that get code from development to production with high quality and minimal manual effort.
- Proven track record of working across development, operations, and product teams
Qualifications
- BS degree in Computer Science or a related technical field (e.g., Physics, Mathematics) or equivalent practical experience.
- Strong foundation in algorithms, data structures, scripting, software design, and pipeline management.
- Systematic problem-solving approach with excellent communication, ownership, and drive.
- Experience debugging and optimizing code, and automating manual tasks.
- Ability to handle high-pressure situations and make decisions with urgency.
- Proficiency in one or more programming languages: C, C++, Java, Python, Go, Perl, or Ruby.
- Experience working with large-scale distributed systems and troubleshooting them effectively.
- Experience with CI/CD tools, such as: ○ Git/BitBucket ○ Jenkins ○ Artifactory
- Strong background in designing and implementing efficient CI/CD flows that get code from development to production with high quality and minimal manual effort.
- Proven track record of working across development, operations, and product teams
Responsibilities
- Engage in and improve the entire service lifecycle – from design to deployment and operations.
- Analyze ITSM platform activities and provide feedback to development teams on operational gaps and resiliency issues.
- Provide system design consulting, capacity planning, and launch readiness support.
- Monitor and maintain system availability, latency, and health.
- Scale systems through automation and reliability-focused improvements.
- Support and improve the CI/CD pipeline for software promotion, enforcing validation and operational gating.
- Lead DevOps automation initiatives and best practices at Mastercard.
- Drive sustainable incident response and conduct blameless postmortems.
- Take a holistic approach to problem-solving during production incidents, improving Mean Time to Recovery (MTTR).
- Work effectively with a globally distributed team across multiple time zones.
- Share knowledge and mentor junior engineers.