Senior Site Reliability Engineer
Zeta · Hyderabad · 4–6 yrs experience · Posted 2026-02-10
Tech stack: AWS, Go, Jenkins, Kubernetes, Linux, MySQL, PostgreSQL, Python, Unix, SQL, REST API, Prometheus, Grafana, Security
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About the role
Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:
1. Tachyon, our cloud-native banking stack built for population-scale systems
2. Cipher, our unified authentication platform for secure, high-volume banking environments
3. Digital Credit as a Service, enabling banks to launch credit lines on UPI
4. Elena, our intelligent and conversational AI platform for banking
5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024
6. Sparrow, the leading card experience for non-prime cardholders in the US
…and more across cards, payments, lending, and core banking.
We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for
Responsibilities:
- Work to understand any arising issues and overall application performance by enacting monitoring solutions.
- Conduct consistent and thorough analysis of current systems and work to reduce the quantity of existing problems, suggesting new solutions to help upgrade & refine such systems.
- Provide support across a broad range of areas including monitoring, processes & tools, architecture, and Root Cause Analysis.
- Develop and maintain monitoring and alerting systems to proactively detect and resolve issues.
- Automate routine tasks to improve system efficiency and reduce downtime.
- Troubleshoot and resolve incidents and outages.
- Develop and implement automation scripts and tools to improve the efficiency and effectiveness of system management tasks.
- Identifying areas for improvement, and designing solutions that are scalable, reliable, and easy to maintain.
- Monitoring & acting on Alerts to avoid production outages, Incidents.
- Upkeeping of Run books for the Alerts
Qualifications:
- 4-6 years of sysadmin experience in handling large-scale distributed system software deployments in cloud or in an on-premises environment.
- Strong cloud management foundation.
- Unix shells, Python & Go programming proficiency.
- Experience in MySQL or PostgresQL in database.
- Outstanding teammate who can collaborate and influence in a multifaceted environment.
- Excellent interpersonal, and written communication skills.
- Excellent debugging and troubleshooting skills.
- Ability to define standard operating procedures for supported platform features.
- Experience working with observability tools and practices(Prometheus, Grafana).
- Experience in troubleshooting and resolving incidents.
- Cloud experience in AWS (preferred) including hands-on experience with AWS-CLI.
- Hands-on experience in the Orchestration and Containerisation like Kubernetes, Containers.
- Experience with CI /CD (i. e.
- Jenkins, ArgoCD).
- Solid Understanding of Networking (firewall, connectivity, routing, iptables, subnet config, etc.).
- Experience with Linux OS and Shell/Python Scripting.
- Experience in programming with Python, Go
- Experience with API Gateway like Kong, Nginx based systems.
- Experience with security best practices and technologies.
- BS degree in Computer Science or a related technical field involving coding, or equivalent practical experience
Qualifications
- 4-6 years of sysadmin experience in handling large-scale distributed system software deployments in cloud or in an on-premises environment.
- Strong cloud management foundation.
- Unix shells, Python & Go programming proficiency.
- Experience in MySQL or PostgresQL in database.
- Outstanding teammate who can collaborate and influence in a multifaceted environment.
- Excellent interpersonal, and written communication skills.
- Excellent debugging and troubleshooting skills.
- Ability to define standard operating procedures for supported platform features.
- Experience working with observability tools and practices(Prometheus, Grafana).
- Experience in troubleshooting and resolving incidents.
- Cloud experience in AWS (preferred) including hands-on experience with AWS-CLI.
- Hands-on experience in the Orchestration and Containerisation like Kubernetes, Containers.
- Experience with CI /CD (i. e. Jenkins, ArgoCD).
- Solid Understanding of Networking (firewall, connectivity, routing, iptables, subnet config, etc.).
- Experience with Linux OS and Shell/Python Scripting.
- Experience in programming with Python, Go
- Experience with API Gateway like Kong, Nginx based systems.
- Experience with security best practices and technologies.
- BS degree in Computer Science or a related technical field involving coding, or equivalent practical experience
Responsibilities
- Work to understand any arising issues and overall application performance by enacting monitoring solutions.
- Conduct consistent and thorough analysis of current systems and work to reduce the quantity of existing problems, suggesting new solutions to help upgrade & refine such systems.
- Provide support across a broad range of areas including monitoring, processes & tools, architecture, and Root Cause Analysis.
- Develop and maintain monitoring and alerting systems to proactively detect and resolve issues.
- Automate routine tasks to improve system efficiency and reduce downtime.
- Troubleshoot and resolve incidents and outages.
- Develop and implement automation scripts and tools to improve the efficiency and effectiveness of system management tasks.
- Identifying areas for improvement, and designing solutions that are scalable, reliable, and easy to maintain.
- Monitoring & acting on Alerts to avoid production outages, Incidents.
- Upkeeping of Run books for the Alerts