Mgr, Software Engrg Mgmt
ServiceNow · Hyderabad, India · 7+ yrs experience · Posted 2026-07-01
Tech stack: C++, Java, JavaScript, Ruby
About the role
Company Description: It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. Job Description: Company Description: It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description: What you get to do in this role: Manage product development activities. Work with product management, design, support and other dev teams to create high-quality solutions. Manage daily activities of the development team. Solve difficult and sometimes ambiguous problems. Manage departmental resources, staffing, mentoring, and enhancing and maintaining a best-of-class engineering team. Qualifications: To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 7+ years of experience with technologies relevant to SN and advanced coding skills. Experience with open source tools and agile development environments. Fluency in one or more relevant programming language (Java, C++, Ruby. Shell, JavaScript). An understanding of broad concepts and experience using those concepts to understand and develop solutions for problems. Ability to execute a project based on our priorities, context, risks and desired outcomes.
Qualifications
- To be successful in this role
- you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
- 7+ years of experience with technologies relevant to SN and advanced coding skills.
- Experience with open source tools and agile development environments.
- Fluency in one or more relevant programming language (Java, C++, Ruby. Shell, JavaScript).
- An understanding of broad concepts and experience using those concepts to understand and develop solutions for problems.
- Ability to execute a project based on our priorities, context, risks and desired outcomes.
Responsibilities
- Manage product development activities.
- Work with product management, design, support and other dev teams to create high-quality solutions.
- Manage daily activities of the development team.
- Solve difficult and sometimes ambiguous problems.
- Manage departmental resources, staffing, mentoring, and enhancing and maintaining a best-of-class engineering team.