Security Operations Engineering IC2
Microsoft · Bengaluru · 1–3 yrs experience · Posted 2026-07-28
Tech stack: Azure, Python
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About the role
Participate in on-call rotations with guidance, supporting identity services and following established procedures. Perform standard identity lifecycle tasks, including access provisioning, deprovisioning, and group or role updates. Troubleshoot common identity issues such as MFA failures, Conditional Access blocks, sign-in problems, device join issues, and directory sync errors, escalating when needed. Monitor service health, logs, and alerts to support service reliability and security compliance. Assist with incident triage and resolution, providing timely updates and clear communication. Participate in post-incident reviews and support follow-up actions to prevent repeat issues. Learn and apply basic scripting and automation to reduce manual operational tasks. Help identify recurring issues and work with senior engineers to improve processes and reduce operational noise. Participate in a 16x7 support model through scheduled shifts and on-call rotations to ensure continuous operational support for identity services. 1-3 years of experience in IT operations, technical support, security operations, or a related role. Basic understanding of identity and access concepts, including authentication and authorization. Exposure to identity lifecycle processes, device identity, and directory synchronization concepts. Ability to follow troubleshooting guidance and review basic identity logs. Strong willingness to learn, problem-solve, and support customers effectively. Exposure to scripting or automation using PowerShell or Python. Familiarity with monitoring or incident management tools such as Azure Monitor, Kusto, or IcM. Interest in improving operational reliability and reducing repeat issues.
Qualifications
- 1-3 years of experience in IT operations, technical support, security operations, or a related role.
- Basic understanding of identity and access concepts, including authentication and authorization.
- Exposure to identity lifecycle processes, device identity, and directory synchronization concepts.
- Ability to follow troubleshooting guidance and review basic identity logs.
- Strong willingness to learn, problem-solve, and support customers effectively.
- Exposure to scripting or automation using PowerShell or Python.
- Familiarity with monitoring or incident management tools such as Azure
- Monitor, Kusto, or IcM. Interest in improving operational reliability and reducing repeat issues.
Responsibilities
- Participate in on-call rotations with guidance, supporting identity services and following established procedures.
- Perform standard identity lifecycle tasks, including access provisioning, deprovisioning, and group or role updates.
- Troubleshoot common identity issues such as MFA failures, Conditional Access blocks, sign-in problems, device join issues, and directory sync errors, escalating when needed.
- Monitor service health, logs, and alerts to support service reliability and security compliance.
- Assist with incident triage and resolution, providing timely updates and clear communication.
- Participate in post-incident reviews and support follow-up actions to prevent repeat issues.
- Learn and apply basic scripting and automation to reduce manual operational tasks.
- Help identify recurring issues and work with senior engineers to improve processes and reduce operational noise.
- Participate in a 16x7 support model through scheduled shifts and on-call rotations to ensure continuous operational support for identity services.